P9 / Practical / introductory
Set Up and Maintain AI Agents for Small Businesses
A skills course on configuring, deploying, and maintaining AI agents (chat assistants, inbox and intake helpers, booking agents) for small businesses. Retainer examples are instructional; no sales or income result is promised.
A certificate issued by this academy is a certificate of completion only. It is not accredited. It is not approved by the Ohio State Board of Career Colleges and Schools (SBCCS) or any other state agency. No income or employment outcome is promised.
8 lessons4.3 lesson hours + practiceSelf-paced draft
YOUR TAKEAWAYS
What you will practice
- Practice skills in: Find the right use case
- Practice skills in: Tools and platforms
- Practice skills in: Instructions, knowledge, and tools
- Practice skills in: Evaluate before you deploy
- Practice skills in: Privacy, honesty, and risk
THE LEARNING PLAN
Inside the course
- 01Find the right use case
- 02Tools and platforms
- 03Instructions, knowledge, and tools
- 04Evaluate before you deploy
- 05Privacy, honesty, and risk
- 06Pricing and the retainer
- 07Launch and support runbook
- 08Grow the practice
TRY THE MATERIAL
A little of what is inside.
EXCERPT FROM THE STUDENT MATERIAL
Most small businesses don't need "AI." They need a specific chore done faster. Good first agents: - Website chat that answers common questions from approved content and books appointments. - Lead intake: reads web forms and emails, sorts them, drafts replies for a human to send. - Phone answering (see P4). - Internal helper: finds answers in the business's own procedures for staff. - Back-office drafting: estimates, follow-up emails, review requests, all reviewed by a person.
Excerpt from P9. The full curriculum is not publicly downloadable in this preview.