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All courses / Professional
C6 / Intermediate/Advanced (applied)

AI Operations for Home-Service Businesses

Explore unit economics of trades, lead gen & local seo (rank-and-rent), call handling & missed-call economics. Work through applied exercises and develop a project you can explain, test, and improve.

A certificate issued by this academy is a certificate of completion only. It is not accredited. It is not approved by the Ohio State Board of Career Colleges and Schools (SBCCS) or any other state agency. No income or employment outcome is promised.

10 modules≈135 learner hoursSelf-paced draft
YOUR TAKEAWAYS

What you will practice

  • Explain the core theory of unit economics of trades.
  • Apply methods from call handling & missed-call economics.
  • Analyze trade-offs in scheduling & dispatch optimization.
  • Evaluate solutions involving reviews & reputation.
  • Design and build dashboards.
  • Produce the capstone: live lead site + AI answering flow for a septic or similar business, defended to a human reviewer.
THE LEARNING PLAN

Inside the course

  1. 01Unit economics of trades
  2. 02Lead gen & local SEO (rank-and-rent)
  3. 03Call handling & missed-call economics
  4. 04AI receptionist build
  5. 05Scheduling & dispatch optimization
  6. 06Estimating with AI
  7. 07Reviews & reputation
  8. 08Regulations (septic, EPA/Ohio)
  9. 09Hiring & remote staffing
  10. 10Dashboards
TRY THE MATERIAL

A little of what is inside.

EXCERPT FROM THE STUDENT MATERIAL
Home-service businesses — septic pumping and installation, plumbing, HVAC, electrical, roofing, pest control, landscaping — are often run by skilled technicians who learned the trade first and the business second. Many fail not for lack of work but because they price jobs without knowing their true cost per hour, under-invest in marketing that pays back, or grow into cash-flow crises. AI tools amplify whatever economics already exist: an AI receptionist that books more unprofitable jobs makes losses bigger. This module builds the unit-economics toolkit used throughout the course.

Excerpt from C6. The full curriculum is not publicly downloadable in this preview.